Terms and Conditions, refund and delivery policy

The Society sells books through its website Shop in compliance with the Consumer Protection (Distance Selling) Regulations 2000 which are applicable in the United Kingdom. Orders may be paid for using a credit or debit card, from a Paypal account, by direct transfer from your UK sterling bank account to ours, or by a cheque drawn on a UK sterling bank account.

Books purchased from the Shop are usually despatched by Royal Mail postal services. We generally use second class large letter mail but larger orders in excess of Royal Mail letter mail limits may be sent by Royal Mail Parcels or an alternative carrier. Royal Mail generally deliver within 5 working days of our posting the item(s) but this can rise considerably to international (non UK) addresses.

More than one Society officer is involved in fulfilling orders.  Please be aware that your order may arrive in more than one package. We may choose to split any order into multiple packages.

Whilst we endeavour to despatch orders from stock quickly within three working days, please bear in mind that the Sales Officer and the other officers of the Society are volunteers and often have other commitments.  This can lead to delays at times so please allow 10 days from ordering for delivery before contacting us regarding non deliveries.

Please note that Shipping Costs include the costs of packaging and other administrative costs, not just postage.

Customers purchasing from this web site are deemed to have accepted these terms.

Returns policy: We will accept return of goods in accordance with the Distance Selling Regulations. You must contact us within seven working days of receipt of the goods and then await instructions from the Sales Officer.

In the event that goods supplied are faulty or damaged, a refund or replacement will be made upon the return of the faulty goods. You must contact the Sales Officer by letter or email within seven working days of receipt of the goods for instructions.  The cost of returning goods must be paid for by the customer. Refunds will normally be paid within 30 days of receipt of the returned goods by the Sales Officer; if the goods were damaged or mis-described we will also refund your return postage costs provided that you have initially contacted us before sending the goods. We will not refund return postage costs where the goods arrive with us without our prior agreement.

Where the return is occasioned by the customer having ordered the wrong item or changing their mind we will not refund the return postage cost and an administrative charge of £2 will be deducted from any refund due.